How do I find an authorised business?
The best way to find an authorised business to install, repair or upgrade your fridge, freezer or air conditioner, is to use the search facilities provided on this website. The search facility is...
View ArticleWhat is the tick?
The tick identifies businesses and licensed individuals who are authorised under the Ozone Protection and Synthetic Greenhouse Gas Management Regulations 1995, to install, service and repair fridges,...
View ArticleHow do I check an ARC Licence?
The best way to check if a technician holds a current ARC Refrigerant Handling Licence is to use the ‘ARC Licence Check’ facility on this website. You can enter a technician’s licence number and...
View ArticleWhat can I do to help the environment?
To be proactive as a consumer, always confirm any installation, service or repair of your refrigeration or air conditioning systems is carried out by an authorised business and appropriately licensed...
View ArticleWho is the ARC?
ARC is an acronym for the Australian Refrigeration Council, an independent body appointed in 2005 by the Minister for Environment and Heritage to administer the national refrigeration and air...
View ArticleWhere can I purchase my split-system?
You can purchase a unit through an air conditioning business, a specialist air conditioning retailer, a general retailer such as a department or whitegoods store or buy online. Wherever you buy your...
View ArticleWhat do I do if my air conditioner needs repairing?
All servicing and repairs must be completed by a technician that holds a full refrigeration and air conditioning licence. They have the correct qualifications to undertake the work required, including...
View ArticleWhat should I do with an old air conditioner?
If you decide to throw out an air conditioner that is no longer working, there may still be refrigerant inside the unit. If the unit is not disposed of properly, then the refrigerant may escape into...
View ArticleWhy do I need to use a licensed technician?
The refrigerant in modern split-system air conditioners is a potent greenhouse gas. One kilogram of the most common gas, R410a, has the same global warming impact as two tonnes of carbon dioxide – like...
View ArticleWho is authorised to service my fridge or freezer?
If your fridge or freezer is a household appliance, a mechanic who holds either a domestic or full refrigeration and air conditioning licence is the best person to assist you in getting your fridge or...
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